Accessibility Statement
Our Commitment
Effective and last reviewed: July 14, 2026
Pam Marron is committed to making closewithpam.com accessible to the widest possible audience, including people with disabilities. Everyone deserves clear, equal access to information about home financing.
Our Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. The Site is built with that standard in mind, including:
- Semantic HTML structure with proper landmarks, headings, and a skip-to-content link on every page;
- Text alternatives for meaningful images;
- Labels programmatically associated with every form field;
- Color contrast designed to meet AA ratios for text;
- Full keyboard operability with visible focus indicators;
- A responsive layout that supports zoom up to 200% and assistive technologies;
- No content that flashes or relies on color alone to convey meaning.
Ongoing Effort
Accessibility is a practice, not a checkbox. We review the Site against WCAG criteria as content is added and aim to remediate issues promptly when they are found.
Third-Party Content
Some features link to or embed third-party services (for example, the secure loan application platform). While we choose vendors thoughtfully, we cannot guarantee the accessibility of third-party platforms.
Feedback & Assistance
If you experience any difficulty accessing any part of this Site, or would like information from the Site provided in an alternative format, please contact us. We will gladly assist, including providing the information you need by phone or email:
Phone: 727-534-3445
Email: pam@closewithpam.com
Pam Marron — Innovative Mortgage Services, Inc., Lutz, Florida
When reporting an issue, it helps to include the page address and a description of the problem. We take every report seriously.